We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He came very cool we have a remote with batteries
I liked it very much. Looks nice, there are several modes, charges, neatly made, colors can be chosen more bright or less contrast
Product very well made and finished and came super fast however this with malfunctioning opened a dispute and AGR left wait
As describe. The light is bright enough. The transition between different light colors is perfect. Thanks store.
The goods came quickly, the quality is satisfied. I bought it as a gift and I think I can decorate any room. Definitely recommend.
I loved the product. Very beautiful. I'm happy.
Very cool lamp, 18 cm diameter, remote until they experienced, probably there are no batteries in it, the lamp has a little smell. Packed in a box and a layer of bubble film. The lamp is incredible, became an ornament for the children's room. Thank you. The parcel to Ukraine was 54 days ((
Very fast delivery Amazing product Very beautiful Definitely recommend the store score 5 out of 5
A cool lamp is a night light, as in the picture. True, I did not expect that he without light such a color, I thought, white, as in our stores sell. So in the daytime in daylight it looks cheap and ugly, but in the dark Superski glows with many modes, the baby is happy. With the store did not communicate
Incredibly beautiful 15 cm was very large in size! Delivery to Siberia month
The parcel went sooo long in Odessa. Two months. But the lamp is crazy cool! It's embossed. At the bottom is not very beautifully glued material, but this is not visible on the stand. When you turn it on, it's just space. Very beautiful. By the way, the battery in the control panel was. Where the input for charging, on the ball type sensor (дотрагиваешся and the lamp turns on) Recommend
very good, arrived in perfect condition. Will buy again.
The goods came in 26 days. everything is fine nothing broken. There are 16 colors available
I'm crazy about this moon lamp! I 've been looking forward to buying it a long time ago! The article is as described and came very well packed in a cardboard box and with bubble paper by above, the lamp and the controller work properly! I hope it lasts a long time. For the time being happy with the purchase.
Bought this as a night light for my daughter, has a nice range of colours. I think she will be pleased
The ball cool flew quickly, two weeks before Moscow, everything is intact, everything works, on the battery, with a remote control, it does not shine very bright, as the toy will come down!)
It came super quickly 10 days about, each step SMS received, packed well, ordered 12 cm, I advise a cool lamp
The goods were damaged by the store promised to send a new one. i will believe in the word to the seller.
Przepiękna lamp. Works great. Very Very fast shipping. Thank you very much, recommend.
Daughter is very happy with her new lamp, looks amazing!!